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This will help you use our store:
- Returns / Exchanges and RMA processing
- Still Confused?
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Please return all new/unused products in their original
packaging (AC Delco or General Motors Box/Bag) including
installation instructions or any other included small parts and
materials included with the part within 10 days of purchase.
Shipping & handling charges are non-refundable.
Please don't paint the part,
install the part or throw away the box until you're sure the part
you have is the part you need! Please do not write on or alter
the manufacturers box in any way. We cannot issue return credit for
parts which have been installed, painted, modified or returned
without their original packaging and included materials.
Shipping charges are not
refundable unless the return is due to our mistake. If you
decide you don't need a part, we don't mind taking it back but
we can't recover the shipping cost. If you refuse delivery or
the carrier returns a package because you provided an invalid
address, the cost of return shipping will be deducted from your
refund.
Please include a copy of your invoice with this completed return &
exchange form. This helps to expedite processing & speed up your
return. Please keep your original copy for your records.
Please send items prepaid; FedEx, UPS or Insured US Postal Service to:
RMS Automotive Supply, LLC
Attn:
Returns Department
965 North Walnut Avenue
Suite 500B #235
New Braunfels, Texas 78130
(830) 214-0022
Click here to fill out:
RMS Returns
and Exchange Form (RMA Request Form)
Still confused?
Send us an
e-mail and we can try and explain it better...
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Having trouble identifying some part on your car? Can't seem
to find the part number on the part? Not sure if the part number you
have is the right one? Send us an
e-mail describing the part and where it is located. Be sure
to include the model/year of your vehicle and other necessary info.
We may have to request additional info from you (such as your VIN), but
we can help! |
Didn't find the auto part you were looking for?
Click Here and let us know! We have staff on hand to
research the correct part numbers for your vehicle and can then get the
best price posted fast. Not every part is available, but it's
best to ask. |
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