This will help you process a RMA:

  • You must use this form to process a return.
  • All RMA requests must be filed within 10 days of shipment.
  • All returned merchandise must be properly packaged and returned in the original manufacturer box it was delivered in or your RMA will not be approved.
  • Once the RMA is complete, you will receive a refund minus shipping and handling fees.
  • All Electrical items returned must be unopened, completely unused and may be subject to a 15% restocking fee.
  • Exchanges or wrong part shipped do not incur any restocking fees so long as the products are returned unopened/unused and in the original manufacturers packaging.
  • Warranty claims processing may use this form to begin the returns process.

Please use this form to obtain a Return Merchandise Authorization (RMA) number for a new part or a core return.
Shortly after you submit the form, you will be contacted with your RMA Number and instructions on how to proceed with your return.
Note: Please allow 2-4 days for RMA processing to determine eligibility for parts return.

Please provide the following contact information: (Note: all fields are required)

First Name  
Last Name  
Street Address  
Address (cont.)
City  
State/Province  
Zip/Postal Code  
Country  
Home Phone  
E-mail  

You ordered your parts via:

Website
Phone / Fax

Please enter your RMS Order Number (at the top of your invoice):

 

Please enter the part number(s) to be returned:


Reason for return (Please include as much information as possible):

Examples: You ordered the wrong part and need to exchange the one you received for the correct one; We sent the wrong part and need to send the correct one; You don't need the part now and would like a RMS store credit for use in buying another part, or you'd like to return it, get refunded, and pay the 15% restocking fee. Again, please share as much information as possible:

 

 
Submitting this RMA form does not guarantee your RMA will be approved.  Submitting your personal information via this RMA form is subject to our privacy and terms of use policy.